Refund policy

Damaged, defective or wrong item? Email us at rylangracieb@gmail.com within 30 days of delivery with your order number and a photo of the problem. We'll send a replacement or give you a full refund, your choice. You don't need to send the item back.

Changed your mind? Because our gifts ship directly from our suppliers, we can't accept returns for items that arrive in good condition. If you need to cancel, email us within 12 hours of ordering and we'll cancel before it ships.

Package never arrived? If your tracking hasn't updated in 10 business days, email us and we'll reship it or refund you.

Refunds go back to your original payment method and usually show up within 5–10 business days.